Businesses are notorious for caring less about their customers and being the unashamed priests at the altar of Mammon. Their tricks to sometimes seduce and sometimes induce their customers into spending money has widely been reported today, thanks to the advent of social media and the internet. This makes it really hard for them to pull off shady tactics without being called out on it. That seems to have been the case for Ledger who has been facing a backlash over its latest firmware upgrade, that allegedly impacts the overall storage space of their wallets.
The cryptocurrency hardware wallet manufacturer from France, who is arguably an industry leader in their field, has been getting a lot of bad press when it was found that their latest firmware update, to their Nano S wallet, affected the storage capacity of their device. The company has quickly responded by saying that this has been an unforeseen result of the changes implemented but many users felt this was a more deliberate attempt to make the device obsolete and thus bolster sales.