Cryptocurrency exchange HitBTC has frozen its customers’ accounts ahead of an annual proof of keys event, according to multiple sources.
On December 31, 2o18, the company responded to an open complaint on Reddit after the user accused them of suspending his withdrawal requests. Redditor PEDXS said that he had dutifully passed the know-your-customer test after waiting six months to access his HitBTC trading account. He confirmed that while he had withdrawn a large portion of his money already, he had still left some of it back in his public address for day trading.
“After months of sending 40 plus emails, HitBTC finally unfroze my account,” PEDXS said in his complaint. “I immediately withdrew most of my funds but left a small amount to day trade. I did that because HITBTC promised that “No further automated restrictions will be applied.”